Root Cause Analysis (RCA)
Develop skills and structure for undertaking clinical incident investigation and analysis including the Root Cause Analysis process.
$370 AUD per person (ex GST)
The goal of the Root Cause Analysis (RCA) process is to find out what happened, why it happened, and to determine what can be done to prevent it from happening again. It is rarely a singular cause but an unravelling of the contributing factors that enable things to go wrong.
This training is being conducted as two, 3-hour virtual interactive sessions over two days. It will take you through all the steps to conduct an RCA for severe harm and frequent clinical incidents. The training will introduce you to systems thinking and focus on improving and redesigning systems and processes to prevent harm to future patients. A key aspect to be explored will be the relationship between the system of care and individual human performance to improve the effectiveness of recommendations.
This is a 6‑hour training session. We acknowledge attendance and time spent in learning which may be used to apply for CPD points from your professional registration body.
Registration
$370 AUD per person (ex GST)
Discounts are available at checkout:
- Staff from ACHS and ACHS International Member Organisations or Improvement Academy Affiliates receive 10% discount
- Group bookings of 3 or more people from the same organisation receive a 5% discount
Prices at the ticket selection and payment pages will include GST and invoices can be requested. Prices are subject to change.
Who is this course for?
Australian and international healthcare professionals including:
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Clinical managers and directors
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Patient Safety and Quality Officers
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Open disclosure / consumer partnership / patient experience leads
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Senior clinicians involved in incident review
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Members of RCA or clinical incident investigation panels
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Healthcare consumers who contribute to safety and quality activities
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"Fantastic thought provoking session that really engaged our teams to consider all facets of incident investigation."Previous course participant
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"Presenters were extremely well prepared and provided excellent narratives through out the course. Course was kept relevant, succinct and interactive."Previous course participant
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"I am very pleased to have the opportunity to be invited in attending this training by my NUM. As someone who is still junior in the management career, I gained a lot of knowledge about RCA. The speaker is great and session is very informative and interesting."Previous course participant
Learning Outcomes
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Recognise how Root Cause Analysis supports clinical incident management and quality improvement within a clinical governance framework
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Apply key policy and legislative requirements when participating in a Root Cause Analysis
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Work through the steps of the RCA process in practice using a case study
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Build confidence in conducting staff interviews to uncover contributing factors in clinical process failure
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Develop stronger recommendations that are more likely to reduce future patient harm
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Know how to structure an RCA report which can be read by multiple audiences
Meet Your Presenters
Associate Professor Peter Hibbert
B.App.Sc.(Physio), Grad.Dip.Comp., Grad.Dip.Econ
Australian Institute of Health Innovation, Macquarie University; University of South Australia
Ms Sarah Michael
RN, Grad Dip Quality Management, GAICD
Ms Katie Robinson
MPH, RN, ACHS QIL
Grad Cert Health Services management (Quality and Safety)
Important Booking Information
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Discounted Registration Fees
Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.
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Payments and Invoicing
Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.
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Cancellation Policy
The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. Cancellations received in writing more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations advised in writing within 7 days of the event will not be refunded, however, transfer of your registration to another person in your organisation or an alternative IA event for the same value is supported.
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Support
If you have any enquiries, please contact us at [email protected]
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