Open Disclosure
Develop skills in how to conduct an Open Disclosure using evidence based methods.
Price | From $142 AUD
The ACHS Improvement Academy is pleased to provide this interactive training session on Open Disclosure (OD). This OD training strongly links to the NSQHS second edition Standard 1.12
The health service organisation [i]:
a. Uses an open disclosure program that is consistent with the Australian Open Disclosure Framework [ii]
b. Monitors and acts to improve the effectiveness of open disclosure processes
This training will use a case study to teach key principles and will include a video role play to demonstrate best practice in open disclosure. Through the interactive tools you will also have an opportunity to develop a response to an adverse event which has resulted in a family complaint. The case study explores the inpatient and home based care and the responses from the family who are astute observers of our care.
[i] National Safety and Quality Health Service Standards Second edition
[ii] Australian Commission on Safety and Quality in Health Care. Australian Open Disclosure Framework. Sydney: ACSQHC; 2013 (accessed Oct 2017).
This is a 3-hour training session, which is a total of 3 CPD points. (CPD points are a requirement for Australian healthcare professionals as part of the conditions of registration to practice in Australia, they may not be applicable to international attendees)
Please note: Registrations are made through Eventbrite, so when you select your chosen date you will be taken to the Eventbrite site to book.
Pricing
| IA Affiliate Price | ACHS Member Price | Price | |||
|
Single Registration |
$150 | Single Registration | $150 | Single Registration | $167 |
| Group Registration |
N/A | Group Registration | $142 | Group Registration | $158 |
Price in AUD, includes GST. Group Registrations are for 3 or more bookings from the same organisation. Prices are subject to change.
Who is this course for?
Australian and international healthcare professionals including:
-
Directors of nursing, clinical governance, patient safety
-
Clinical managers and medical heads of departments
-
Clinical psychologists, surgical and procedural team leaders, consumer and patient representatives
-
Quality managers and front-line clinicians who provide care and services to patients
-
"Excellent module for all hospital workers. Great resources! Well facilitated."Previous course participant
-
"The supported training validated and concreted positive training leading to optimal outcomes for consumers and staff."Previous course participant
-
"Well presented and knowledgeable speaker with good interactions."Previous course participant
Learning Outcomes
Develop an understanding in:
-
Understand the current framework for open disclosure
-
Identify barriers to open disclosure and benefits of such actions
-
Understand how to undertake a ‘good’ evidence based open disclosure process
-
Have insight into the relationship between open disclosure, root cause analysis and quality improvement
-
Address the improvement and follow up of open disclosure processes
Meet Your Presenter
Ms Sarah Michael
RN, Grad Dip Quality Management, GAICD
Sarah Michael is a Registered Nurse with over 40 years’ experience in the health sector. Sarah’s professional pathway includes roles from being a registered nurse and manager in intensive care to quality / clinical governance / management roles at a hospital, health service, and state levels, consulting across Australia and New Zealand, and culminating in the last thirteen years working at St Vincent’s Health Australia across acute, sub-acute, public, private and aged care sectors.
Sarah has specific expertise in clinical governance (both strategic and operational), incident management and investigations, patient experience, policy development, organisational change, benchmarking and reporting, knowledge management and quality and safety education and training.
Sarah was a contributor to the Quality in Australian Health Care Study (MJA 1995) and co-authored the Chapter Clinical Governance and Risk Management for Medical Administrators (Springer 2023). Sarah was also part of the team at NSW Health to develop and roll out the inaugural Root Cause Analysis program in the early 2000’s, that remains the corner stone of incident management / systems thinking investigation tools across Australia and a program she remains passionate about today.
Important Booking Information
-
ACHS Member Price
ACHS Members are entitled to a discounted registration fee. To apply member discount, please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit. If member price is selected by a non-member, an invoice for the difference will be issued.
-
IA Affiliate Price
If you are a current IA Affiliate please select the IA Affiliate Price when registering. This applies to a single registration only, not group bookings. To learn more about IA Affiliate, please see banner below.
-
International Attendees
CPD points are a requirement for Australian healthcare professionals as part of the conditions of registration to practice in Australia, they may not be applicable to international attendees.
-
Payments and Invoicing
Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. We are unable to issue invoices outside of this system. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes.
-
Cancellation Policy
The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. *IF YOU WISH TO CANCEL* Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.
-
Support
If you have any enquiries, please contact us at [email protected]
You may also be interested in...
