This 3 hour course (3 CPD points for attendees from Australia) is divided into 15 to 30 minute blocks and is designed for you to complete the material as it suits you.

The training includes knowledge checks to test your understanding of the content, NSQHS Standards evidence checks and ‘questions to consider’ to prompt you to reflect on how your service is performing against the Standards.



If your organisation is a current member of ACHS at the time of purchasing this course, you are entitled to the discount. If you are unsure of the membership status of your organisation, please contact your Clinical Governance Unit. If you are a current IA Affiliate at the time of purchasing this course, you are entitled to the discount.


Who is this course for?

Australian healthcare professionals including:

  • Board, executives and senior managers

  • Departmental or unit team managers

  • Frontline clinical staff

  • Patient safety specialists and quality improvement professionals

  • I understand more about the expectations for accreditation. I will definitely transfer the knowledge gained from this e-learning course to the workplace and share it with my team.

    Previous course participant

  • Excellent course, should be undertaken by all people in the organisation responsible for the delivery of clinical services and clinical outcome of consumers, including senior management at Board level.

    Previous course participant

  • A Good comprehensive course , assisted me with my understanding of the accreditation process. Well worth it.

    Previous course participant

Learning Outcomes

Develop an understanding in:

  • The National Safety and Quality Accreditation Scheme and the National Safety and Quality Heath Service (NSQHS) Standards.

  • How health service organisations are assessed using the PICMoRS method and how to apply the PICMoRS method to review quality and safety systems and processes.

  • Where gaps in the application of NSQHS Standards exist in some healthcare organisations.

  • How a clinical audit program is developed, implemented, and contributes to clinical governance through the monitoring and measurement of quality and safety.

  • The process for providing evidence on how an organisation meets the NSQHS Standards and how assessors evaluate the evidence.

Key benefits of e-Learning

  • Learn and earn

    Complete this course and earn 3 CPD points to continue your professional development

  • Self-paced

    Learn on demand whenever and wherever it is convenient to you

  • Designed by experts

    Courses designed by experts in Clinical Governance, Quality and Safety

  • Practical and insightful

    Learn strategies and skills related to your real-life scenarios

  • Flexibility

    Convenient, accessible on any device and easy to navigate

  • Engaging content

    Interactive, informative, high-quality training courses, videos and publications

Important Booking Information

  • ACHS Member Price

    ACHS Members are entitled to a discounted registration fee. To apply member discount, please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit. If member price is selected by a non-member, an invoice for the difference will be issued.

  • IA Affiliate Price

    If you are a current IA Affiliate please select the IA Affiliate Price when registering. This applies to a single registration only, not group bookings. To learn more about IA Affiliate, please see banner below.

  • International Attendees

    This Delivering Excellence: NSQHS Standards e-Learning Course course is not relevant for international healthcare professionals as it focuses on the Australian National Standards.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. We are unable to issue invoices outside of this system. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. *IF YOU WISH TO CANCEL* Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.

  • Support

    If you have any enquiries, please contact us at [email protected]

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