The Delivering Excellence: NSQHS Standards e-Learning Course is transforming! 

We are excited to share the ACHS Improvement Academy are redeveloping this course with enhanced functionality, expanded content and improved learner experience. A new Certificate in Safety and Quality Foundations will be online by mid-December 2026. 

If you are currently enrolled, you have full access until 31 August 2026 to complete and receive recognition of your learning.  

From 1 September 2026, the course will no longer be available. 

If you have a coupon to use or need any help with access or completion, please reach out to us at [email protected].  



Register your interest in the upcoming NSQHS e-Learning Course

Launching December 2026

Who is this course for?

Australian healthcare professionals including:

  • Board, executives and senior managers

  • Departmental or unit team managers

  • Frontline clinical staff

  • Patient safety specialists and quality improvement professionals

  • I understand more about the expectations for accreditation. I will definitely transfer the knowledge gained from this e-learning course to the workplace and share it with my team.

    Previous course participant

  • Excellent course, should be undertaken by all people in the organisation responsible for the delivery of clinical services and clinical outcome of consumers, including senior management at Board level.

    Previous course participant

  • A Good comprehensive course , assisted me with my understanding of the accreditation process. Well worth it.

    Previous course participant

Learning Outcomes

  • The National Safety and Quality Accreditation Scheme and the National Safety and Quality Heath Service (NSQHS) Standards.

  • How health service organisations are assessed using the PICMoRS method and how to apply the PICMoRS method to review quality and safety systems and processes.

  • Where gaps in the application of NSQHS Standards exist in some healthcare organisations.

  • How a clinical audit program is developed, implemented, and contributes to clinical governance through the monitoring and measurement of quality and safety.

  • The process for providing evidence on how an organisation meets the NSQHS Standards and how assessors evaluate the evidence.

Key benefits of e-Learning

  • Learn and earn

    Complete this course and earn 3 CPD points to continue your professional development

  • Self-paced

    Learn on demand whenever and wherever it is convenient to you

  • Designed by experts

    Courses designed by experts in Clinical Governance, Quality and Safety

  • Practical and insightful

    Learn strategies and skills related to your real-life scenarios

  • Flexibility

    Convenient, accessible on any device and easy to navigate

  • Engaging content

    Interactive, informative, high-quality training courses, videos and publications

Register your interest in the upcoming NSQHS e-Learning Course

Launching December 2026

Important Booking Information

  • Discounted Registration Fees

    Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Thinkific which accepts payment with credit or debit card. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled before course commencement. E-learning courses are updated regularly and may be offline during this time. Any active users will be informed with a minimum of two months notice to complete their course.

  • Support

    If you have any enquiries, please contact us at [email protected]