Who is this course for?

Australian healthcare professionals including:

  • Executives and senior managers

  • Departmental or unit team managers

  • Patient safety specialists and quality improvement professionals

  • Frontline clinical staff

  • "An excellent presentation which reinforced my understanding of the Comprehensive Care and also enabled new learnings."

    Previous course participant

Learning Outcomes

Develop an understanding in:

  • Understand the intent and application for Standard 5, Comprehensive Care, in health care settings

  • Recognise the linkage and utilise the other NSQHS Standards in relation to Standard 5

  • Embed Person Centred Care in your Health Care Facility

  • Use the information that is acquired from normal business as assessment evidence

Meet Your Presenter

Ms Yvonne McCann

Masters HSM, Grad Cert Mgt, BA (anthropology), Paed Cert, RN, RM

Accreditation Assessor

Yvonne McCann has more than 40 year's experience working at national, state, area and local health services as a clinician, educator, manager and in senior management positions.

Yvonne has worked in most Australia States in teaching, metropolitan and regional hospitals, community and health departments. She has worked in a variety of services as a frontline clinician, educator and manager. Yvonne was a participant in an Australian American Nurse Exchange program and study tour.

She has a keen interest in continuous improvement, education and workforce support. Yvonne was an ACHS Assessor for almost 15 years and also a Coordinator for 3 years during that time.

See All Faculty Members ➜ 

Important Booking Information

  • ACHS Member Price

    ACHS Members are entitled to a discounted registration fee. To apply member discount, please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit. If member price is selected by a non-member, an invoice for the difference will be issued.

  • IA Affiliate Price

    If you are a current IA Affiliate please select the IA Affiliate Price when registering. This applies to a single registration only, not group bookings. To learn more about IA Affiliate, please see banner below.

  • International Attendees

    This Comprehensive Care Standard 5 course is not relevant for international healthcare professionals as it focuses on the Australian National Standards.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. We are unable to issue invoices outside of this system. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. *IF YOU WISH TO CANCEL* Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.

  • Support

    If you have any enquiries, please contact us at [email protected]