Comprehensive Care Standard 5
From boardroom to bedside, turn Comprehensive Care into a coordinated system that prevents harm and delivers what matters most to patients
$190 AUD per person (ex GST)
Designed for leaders, clinicians, and quality professionals, this session connects strategy with practice, showing how Standard 5 works as a whole system, not a set of tasks.
Standard 5 addresses the cross-cutting issues that contribute to preventable harm in healthcare, including the need to identify patient goals, risks of harm, and the broader care needs that shape safe, person-centred care.
Participants will explore how governance, teamwork, and risk identification align to create a shared, person-centred care plan that is used in real time.
Using practical scenarios and accreditation insights, the session helps teams embed comprehensive care into everyday practice while staying ready for assessment.
This is a 3‑hour training session. We acknowledge attendance and time spent in learning which may be used to apply for CPD points from your professional registration body.
Registration
$190 AUD per person (ex GST)
Discounts are available at checkout:
- Staff from ACHS and ACHS International Member Organisations or Improvement Academy Affiliates receive 10% discount
- Group bookings of 3 or more people from the same organisation receive a 5% discount
Prices at the ticket selection and payment pages will include GST and invoices can be requested. Prices are subject to change.
Who is this course for?
This course is designed for healthcare professionals and teams who are responsible for delivering, supporting, or governing comprehensive care in Australian health service organisations, including:
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Executives, senior leaders, and managers overseeing clinical governance, safety, quality, and accreditation readiness
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Clinical, operational, and multidisciplinary team leaders responsible for implementing Standard 5 in everyday practice
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Quality, safety, risk, and improvement professionals supporting comprehensive care systems, evidence, and improvement activities
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Frontline clinicians and care teams involved in assessment, care planning, risk identification, teamwork, and person-centred care
Learning Outcomes
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Explain how comprehensive care is applied in practice to reduce preventable harm and support person-centred outcomes.
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Describe how comprehensive care is enabled by clinical governance, how it connects with the other standards and how it is demonstrated.
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Demonstrate person-centred approaches to elicit what matters to the person (goals, preferences, risks, and supports) and incorporate this into care planning.
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Identify and prioritise risks of harm using structured screening, clinical reasoning, and relevant care standards.
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Use a high-risk scenario to test and strengthen care planning, identifying system gaps and selecting practical strategies.
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Develop a comprehensive care plan that is coordinated, goal-aligned, clinically appropriate, clearly documented, and actionable across disciplines and transitions of care.
Meet Your Presenter
Ms Yvonne McCann
Masters HSM, Grad Cert Mgt, BA (anthropology), Paed Cert, RN, RM
Accreditation Assessor
Yvonne McCann has more than 40 year's experience working at national, state, area and local health services as a clinician, educator, manager and in senior management positions.
Yvonne has worked in most Australia States in teaching, metropolitan and regional hospitals, community and health departments. She has worked in a variety of services as a frontline clinician, educator and manager. Yvonne was a participant in an Australian American Nurse Exchange program and study tour.
She has a keen interest in continuous improvement, education and workforce support. Yvonne was an ACHS Assessor for almost 15 years and also a Coordinator for 3 years during that time.
Important Booking Information
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Discounted Registration Fees
Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.
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Payments and Invoicing
Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.
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Cancellation Policy
The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. Cancellations received in writing more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations advised in writing within 7 days of the event will not be refunded, however, transfer of your registration to another person in your organisation or an alternative IA event for the same value is supported.
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Support
If you have any enquiries, please contact us at [email protected]
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