Who is this course for?

Australian healthcare professionals including:

  • Executives and senior managers

  • Accreditation managers, departmental or unit team managers

  • Quality improvement professionals, patient safety specialists

  • Frontline clinical staff

  • "I enjoyed the well structured and concise approach to clinical Governance especially relevant examples."

    Previous course participant

    Dr Helena Johnston - Healthvoyage Coffs Harbour

  • "Engaging, presenter was extremely knowledgeable about the topic."

    Previous course participant

  • "I really enjoyed this topic and know it will assist the teams I manage to have a better understanding."

    Previous course participant

Learning Outcomes

  • Understand regulatory and professional responsibilities

  • Gain insight into patient safety and risk

  • Know how to respond to serious incidents

  • Understand the requirements for patient-centred care

  • Know how to establish a comprehensive governance framework to meet the needs of all stakeholders.

Meet Your Presenter

Ms Sarah Michael

RN, Grad Dip Quality Management, GAICD

Sarah Michael is a Registered Nurse with over 40 years’ experience in the health sector. Sarah’s professional pathway includes roles from being a registered nurse and manager in intensive care to quality / clinical governance / management roles at a hospital, health service, and state levels, consulting across Australia and New Zealand, and culminating in the last thirteen years working at St Vincent’s Health Australia across acute, sub-acute, public, private and aged care sectors. 

Sarah has specific expertise in clinical governance (both strategic and operational), incident management and investigations, patient experience, policy development, organisational change, benchmarking and reporting, knowledge management and quality and safety education and training. 

Sarah was a contributor to the Quality in Australian Health Care Study (MJA 1995) and co-authored the Chapter Clinical Governance and Risk Management for Medical Administrators (Springer 2023). Sarah was also part of the team at NSW Health to develop and roll out the inaugural Root Cause Analysis program in the early 2000’s, that remains the corner stone of incident management / systems thinking investigation tools across Australia and a program she remains passionate about today. 

See All Faculty Members ➜ 

Important Booking Information

  • Discounted Registration Fees

    Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. Cancellations received in writing more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations advised in writing within 7 days of the event will not be refunded, however, transfer of your registration to another person in your organisation or an alternative IA event for the same value is supported.

  • Support

    If you have any enquiries, please contact us at [email protected]