Who is this course for?

Australian and international healthcare professionals including:

  • Executives and senior managers

  • Departmental or unit team managers

  • Patient safety specialists and quality improvement professionals

  • Frontline clinical staff

  • All of whom have responsibilities for ensuring continuous improvement in quality and safety following incident analysis.

  • "Very informative course with plenty of resources to read up on. I can apply the thought processes to the information I receive to assist with reducing mistakes in reporting events."

    Sarah - Data Management Officer, Mental Health Commission.

  • "Highly recommended to give insight into this critical area."

    Previous Course Participant

  • "Peter covered the objectives and greatly increased my knowledge in a relatively short time."

    Previous course participant

Learning Outcomes

Develop an understanding in:

  • To define human factors

  • To provide examples of human factors in health care

  • To link human factors with undertaking investigations and improvement

  • To discuss situational awareness

  • To discuss and provide strategies for diagnostic error and cognitive bias

  • To highlight useful human factors resources

  • To introduce Failure Mode and Effects Analysis

Meet Your Presenter

Associate Professor Peter Hibbert

Australian Institute of Health Innovation, Macquarie University; University of South Australia

Peter Hibbert started his health career as a physiotherapist working in Australia and the United Kingdom for 12 years. Currently, he supports Chief Investigators to manage a $10.8 million grant researching translating safe care into practice. He was an author of the Care Track Australia study – the first population-based multi-condition study of the level of evidence-based care delivered to Australian patients.

He has worked a patient safety consultant and an ACHS presenter running training programs in root cause analysis and patient safety.  Prior to these roles, he was the Associate Director of Patient Safety at the National Patient Safety Agency (NPSA) in London, England where he led and managed clinical teams aiming to reduce preventable patient harm in health care across England and Wales.

See All Faculty Members ➜ 

Important Booking Information

  • ACHS Member Price

    ACHS Members are entitled to a discounted registration fee. To apply member discount, please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit. If member price is selected by a non-member, an invoice for the difference will be issued.

  • IA Affiliate Price

    If you are a current IA Affiliate please select the IA Affiliate Price when registering. This applies to a single registration only, not group bookings. To learn more about IA Affiliate, please see banner below.

  • International Attendees

    CPD points are a requirement for Australian healthcare professionals as part of the conditions of registration to practice in Australia, they may not be applicable to international attendees.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. We are unable to issue invoices outside of this system. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. *IF YOU WISH TO CANCEL* Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.

  • Support

    If you have any enquiries, please contact us at [email protected]