Who is this course for?

Australian and international healthcare professionals including:

  • Clinicians (nurses, doctors, allied health professionals) seeking to improve patient care and outcomes

  • Quality and Safety Staff responsible for monitoring performance and supporting improvement initiatives

  • Clinical Leaders and Managers involved in governance, accreditation, and decision-making

  • Improvement Leads and Project Team Members working on quality improvement or service redesign

  • Healthcare Administrators and Executives who are new to using data to guide strategy and perform

  • "The presentation was informative, professional and contemporary. An extremely valuable use of time. I feel motivated to tackle data with renewed vigour!"

    Caroline Gafney - Clinical Improvement Officer, SA Ambulance Service

  • "This was a brilliant session to give me a great foundational understanding on data, how to read and interpret it, how to present it and how to further strengthen my own work. The information was presented in an easy-to-understand format and the presenter used a variety of ways of educating the group. Greatly appreciated and fully recommend this training."

    Previous Course Participant

  • "Very knowledgeable trainer, explained concepts clearly. Good amount of interaction."

    Previous course participant

Learning Outcomes

  • Identify the measurement expectations of organisations in relation to governance and accreditation of health services.

  • Describe how measuring processes over time using run charts and statistical process control charts reveals opportunities to redesign care.

  • Explain the relationship between measurement, Deming’s theory of profound knowledge, and special and common cause variation.

  • Apply basic measurement tools in everyday practice, including when technology is not available. 

Meet Your Presenters

Associate Professor Peter Hibbert

Australian Institute of Health Innovation, Macquarie University; University of South Australia

Peter Hibbert started his health career as a physiotherapist working in Australia and the United Kingdom for 12 years. Currently, he supports Chief Investigators to manage a $10.8 million grant researching translating safe care into practice. He was an author of the Care Track Australia study – the first population-based multi-condition study of the level of evidence-based care delivered to Australian patients.

He has worked a patient safety consultant and an ACHS presenter running training programs in root cause analysis and patient safety.  Prior to these roles, he was the Associate Director of Patient Safety at the National Patient Safety Agency (NPSA) in London, England where he led and managed clinical teams aiming to reduce preventable patient harm in health care across England and Wales.

Important Booking Information

  • Discounted Registration Fees

    Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. Cancellations received in writing more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations advised in writing within 7 days of the event will not be refunded, however, transfer of your registration to another person in your organisation or an alternative IA event for the same value is supported.

  • Support

    If you have any enquiries, please contact us at [email protected]