Who is this course for?

Australian and international healthcare professionals including:

  • Clinical managers and medical heads of departments

  • Surgical and procedural team leaders

  • Directors and officers of patient safety

  • Chairs of RCA or clinical incident investigation panels

  • "Very well presented. Incredibly engaging and knowledgeable staff."

    Previous course participant

  • "Excellent education day on report -writing and highly recommended."

    Previous course participant

    Jodi Sariman (Patient Safety Quality Officer)

  • "As an acting quality & risk manager this tutorial has been immensely helpful in writing many reports."

    Previous course participant

Learning Outcomes

Develop an understanding in:

  • Understand how incident reports fit into incident investigation and quality improvement systems

  • Learn the principles of writing an effective report and common pitfalls in incident report writing

  • Text length of individual points can be shorter or longer depending on your needs

  • Have a practical understanding of the steps of report writing

  • Develop skills and confidence in incident report writing that meets to needs of the intended audience

  • Understand the process of distribution and communication of the final incident report

Meet Your Presenter

Ms Katie Robinson

Clinical Educator at the ACHS Improvement Academy

Katie is a dynamic and engaging presenter with over 20 years of experience in leadership and education. Her interactive style and warmth immediately put participants at ease, creating an environment that fosters learning and confidence.

Katie was a specialist trainer for the ‘Speaking Up for Safety' program and the Statewide Parental Evaluation of Development (PEDs) training program across Queensland Child Health Services.

Katie joined the ACHS Improvement Academy in 2023 as a valued faculty member, and in 2024 took on the role of Clinical Educator. In addition to running her own events she coaches participants of the Quality Improvement Lead program on how to deliver impactful presentations and craft compelling project summaries, with many of these being published in the IA Project Summary booklet annually.

She has co- facilitated workshops and poster sessions at national and international conferences including the IHI BMJ International Quality Forum and the Australian College of Health Services Management both in 2024.

With her passion for empowering others, Katie is dedicated to helping participants communicate their ideas effectively and with confidence.

See All Faculty Members ➜ 

Important Booking Information

  • ACHS Member Price

    ACHS Members are entitled to a discounted registration fee. To apply member discount, please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit. If member price is selected by a non-member, an invoice for the difference will be issued.

  • IA Affiliate Price

    If you are a current IA Affiliate please select the IA Affiliate Price when registering. This applies to a single registration only, not group bookings. To learn more about IA Affiliate, please see banner below.

  • International Attendees

    CPD points are a requirement for Australian healthcare professionals as part of the conditions of registration to practice in Australia, they may not be applicable to international attendees.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. We are unable to issue invoices outside of this system. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. *IF YOU WISH TO CANCEL* Cancellations received in writing by ACHS more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations received within 7 days of the event will not be refunded, however, transfer of your registration to another person is acceptable.

  • Support

    If you have any enquiries, please contact us at [email protected]