Who is this course for?

Australian and international healthcare professionals including:

  • Clinical managers and medical heads of departments

  • Surgical and procedural team leaders

  • Directors and officers of patient safety

  • Chairs of RCA or clinical incident investigation panels

  • "Very well presented. Incredibly engaging and knowledgeable staff."

    Previous course participant

  • "Excellent education day on report -writing and highly recommended."

    Previous course participant

    Jodi Sariman (Patient Safety Quality Officer)

  • "As an acting quality & risk manager this tutorial has been immensely helpful in writing many reports."

    Previous course participant

Learning Outcomes

  • Understand how incident reports fit into incident investigation and quality improvement systems

  • Learn the principles of writing an effective report and common pitfalls in incident report writing

  • Have a practical understanding of the steps of report writing

  • Develop skills and confidence in incident report writing that meets to needs of the intended audience

  • Understand the process of distribution and communication of the final incident report

Meet Your Presenter

Ms Katie Robinson

Clinical Educator at the ACHS Improvement Academy

Katie is a dynamic and engaging presenter with over 20 years of experience in leadership and education. Her interactive style and warmth immediately put participants at ease, creating an environment that fosters learning and confidence.

Katie was a specialist trainer for the ‘Speaking Up for Safety' program and the Statewide Parental Evaluation of Development (PEDs) training program across Queensland Child Health Services.

Katie joined the ACHS Improvement Academy in 2023 as a valued faculty member, and in 2024 took on the role of Clinical Educator. In addition to running her own events she coaches participants of the Quality Improvement Lead program on how to deliver impactful presentations and craft compelling project summaries, with many of these being published in the IA Project Summary booklet annually.

She has co- facilitated workshops and poster sessions at national and international conferences including the IHI BMJ International Quality Forum and the Australian College of Health Services Management both in 2024.

With her passion for empowering others, Katie is dedicated to helping participants communicate their ideas effectively and with confidence.

See All Improvement Collective Experts ➜ 

Important Booking Information

  • Discounted Registration Fees

    Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. Cancellations received in writing more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations advised in writing within 7 days of the event will not be refunded, however, transfer of your registration to another person in your organisation or an alternative IA event for the same value is supported.

  • Support

    If you have any enquiries, please contact us at [email protected]