Learn how to be an effective improvement leader with our flagship Quality Improvement Lead (QIL) Program and become part of a Community of QI Practice. This practical and interactive 9-month course teaches the foundations of improvement science, and practical skills in how to redesign care in microsystems.

Led by an expert faculty of clinicians who understand the challenges of health care, the QIL program is focused on supporting you in developing skills in continuous quality improvement and patient safety.

Enrolment for the QIL training program is open annually. This year's QIL program commenced in March 2026. If you are interested in joining the program, please register your interest here: QIL Program Expression of Interest 2027

What you can expect

  • Benchmark your organisation against some of the most transformed health systems globally and learn what it takes to build continuous improvement into everything you do.

  • Learn how to undertake a strategic project which matters to patients/clients and that meet the organisations goals with respect to cost, adverse events and patient satisfaction.

  • Learn the fundamentals of quality improvement science using the Clinical Practice Improvement method and how to use it effectively to drive patient safety.

  • Learn how to be an effective improvement leader within your organisation, regardless of your position, and the positive impacts you can bring to the safety culture.

  • Receive your ACHSQIL post-nominals, a visible acknowledgement of your successful completion of this comprehensive program.

Discount

If your organisation is a current member of ACHS or ACHSI at the time of purchasing this course, you are entitled to the discount. If you are unsure of the membership status of your organisation, please contact your Clinical Governance Unit. If you are a current IA Affiliate at the time of purchasing this course, you are entitled to the discount.

Organisation Registrations

If you are planning to enrol 3 or more participants from the same organisation in the QIL Program, please contact us by emailing [email protected] to discuss an organisational discount.

  • "This course has broadened my knowledge in quality improvement and assisted with my leadership skills in engaging clinicians to want to change."

    Kirsten Thompson

    Sepsis Nurse Management Consultant, Clinical Excellence and Patient Safety, NT Health

  • "An excellent program, and extremely relevant to medical staff. Having direct practical experience of utilising QI methodology and tools is invaluable, and the project coaching by the faculty helped with learning how to navigate a range of challenges in practice-based problem solving."

    A/Prof Kerryn Ireland-Jenkin

    Medical Director/Deputy Chief Medical Officer, Austin Health

  • "We have all these tools available to us but this course brings together the most relevant ones to use in health and teach you how to use them successfully with confidence."

    Ali Walker

    CNC Monitoring and Compliance

Who is this course for?

Australian and international healthcare professionals including:

  • Executives, Clinical Directors, Clinical Governance Directors

  • Nurse Managers, Clinical Nurse Consultants

  • Registered Nurses with greater than 3 years clinical experience

  • Medical Consultants, GPs, Registrars, Allied Health Managers and Directors

  • Quality Managers, Patient Safety Managers, Consumer Engagement Leads

  • Any clinician or manager who has responsibility for patient quality and safety as part of their core position.


Learning outcomes

  • International and Australian (National Safety Quality Healthcare Standards [NSQHS]) best practice in quality and safety
  • Quality improvement science (Deming)
  • Quality improvement tools – flow charting, cause and effect diagrams, pareto charts, etc
  • Prospective methods - human factor, reliability science and failure modes and effects analysis
  • Measurement for improvement, statistical process control charts
  • Microsystem change and Plan-Do-Study-Act (PDSA) cycles
  • Patient/consumer engagement and patient co-design
  • Change management, spread, and sustainability
  • Improvement teams/high performing teams
  • Project management - Gantt charts, driver diagrams
  • Leadership principles, styles and techniques for leading improvement
  • High-level governance responsibilities for Quality and Safety - putting the governance plan together.


Course details

  • CPD points

    This is a 52-hour training program. We acknowledge attendance and time spent in learning which may be used to apply for CPD points from your professional registration body.

  • Post-nominals

    Upon successful completion of the 9-month program, you will receive post-nominals, ACHSQIL, a visible acknowledgement of your expertise in healthcare quality improvement and leadership.

  • Working on your project

    Participants will be supported to undertake a work based improvement project which involves improving the quality and safety of care for patients. You will receive methods, tools and coaching by the faculty to undertake your project. At the end of this program, you will deliver a 15min presentation virtually with a 5min Q&A from a small panel. You will also submit a 500 word summary describing your project. This project will form part of your final assessment.

Important Booking Information

  • Discounted Registration Fees

    Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.

  • Payments and Invoicing

    Please note that registrations for this event are managed by Eventbrite which accepts payment with credit or debit card. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. Cancellations received in writing more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations advised in writing within 7 days of the event will not be refunded, however, transfer of your registration to another person in your organisation or an alternative IA event for the same value is supported.

  • Support

    If you have any enquiries, please contact us at [email protected]

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