Learn how to be an effective improvement leader with our flagship Quality Improvement Lead (QIL) Program. This practical and interactive 9-month course teaches the foundations of improvement science, and practical skills in how to redesign care in microsystems. 

Led by an experienced collective of clinicians and academics who understand the challenges of health care, the QIL program is focused on supporting you in developing skills in continuous quality improvement and patient safety. 

Enrolment for the QIL training program is open annually, commencing in March each year.  

If you are interested in joining the next QIL program please click here: QIL Program Expression of Interest 2027

Want to embed the program in your organisation? Talk to us about how we can customise the program for your organisation to deliver role targeted improvement capabilities that meet your strategic and governance requirements. Contact us:  [email protected]

What you can expect

  • Benchmark your organisation against some of the most transformed health systems globally and learn what it takes to build continuous improvement into everything you do.

  • Learn how to undertake a strategic project which matters to patients/clients and that meet the organisations goals with respect to cost, adverse events and patient satisfaction.

  • Learn the fundamentals of quality improvement science using the Clinical Practice Improvement method and how to use it effectively to drive patient safety.

  • Learn how to be an effective improvement leader within your organisation, regardless of your position, and the positive impacts you can bring to the safety culture.

  • Receive your ACHSQIL post-nominals, a visible acknowledgement of your successful completion of this comprehensive program.

Discount

If your organisation is a current member of ACHS or ACHSI at the time of purchasing this course, you are entitled to the discount. If you are unsure of the membership status of your organisation, please contact your Clinical Governance Unit. If you are a current IA Affiliate at the time of purchasing this course, you are entitled to the discount.

Organisation Registrations

If you are planning to enrol 3 or more participants from the same organisation in the QIL Program, please contact us by emailing [email protected] to discuss an organisational discount.

  • "This course has broadened my knowledge in quality improvement and assisted with my leadership skills in engaging clinicians to want to change."

    Kirsten Thompson

    Sepsis Nurse Management Consultant, Clinical Excellence and Patient Safety, NT Health

  • "An excellent program, and extremely relevant to medical staff. Having direct practical experience of utilising QI methodology and tools is invaluable, and the project coaching by the faculty helped with learning how to navigate a range of challenges in practice-based problem solving."

    A/Prof Kerryn Ireland-Jenkin

    Medical Director/Deputy Chief Medical Officer, Austin Health

  • "We have all these tools available to us but this course brings together the most relevant ones to use in health and teach you how to use them successfully with confidence."

    Ali Walker

    CNC Monitoring and Compliance

Who is this course for?

Australian and international healthcare professionals including those who: Lead or support quality improvement, patient safety, clinical governance, or service redesign. Want to build their capability to lead improvement projects and influence change. Are responsible for improving outcomes at the team, service, or organisational level. Work collaboratively across disciplines to embed improvement in everyday practice.

  • Executives and Senior Leaders

  • Clinical Directors and Governance Leaders

  • Nurse Managers and Clinical Nurse Consultants

  • Medical Consultants, GPs, and Registrars

  • Allied Health Managers and Directors

  • Quality Managers, Patient Safety Leaders, and Consumer Engagement Leads

  • Clinicians and Managers with responsibility for quality and safety


Learning outcomes

  • Gain the confidence to apply quality improvement science to complex healthcare systems, understand how variation and system design affect outcomes, and identify meaningful opportunities for improvement. 
  • Design and test practical improvements using diagnostic tools, human factors, reliability principles, and structured methods suited to your local context. 
  • Use data for improvement so you can interpret change over time, separate signal from noise, and make informed decisions about next steps. 
  • Strengthen your ability to lead and support change in healthcare settings by understanding responses to change, building engagement, and adapting approaches for spread and sustainability. 
  • Develop the skills to collaborate effectively with multidisciplinary teams, consumers, and stakeholders to co-design improvements grounded in shared purpose and lived experience.
  • Understand how to align improvement work with governance and safety systems, so projects are positioned to support organisational priorities and accountability.



Course details

  • CPD points

    Upon successful completion of the 9-month program, you will receive post-nominals, ACHSQIL, a visible acknowledgement of your expertise in healthcare quality improvement and leadership.

  • Post-nominals

    Upon successful completion of the 9-month program, you will receive post-nominals, ACHSQIL, a visible acknowledgement of your expertise in healthcare quality improvement and leadership.

  • Working on your project

    Participants will be supported to undertake a work-based improvement project which involves improving the quality and safety of care for patients. You will receive methods, tools and support from the collective of experts to progress your project. At the end of this program, you will deliver a 15min presentation virtually with a 5min Q&A from a small panel. You will also submit a 500- word summary describing your project. This will form part of your final assessment.

Important Booking Information

  • Discounted Registration Fees

    Discounted fees are provided for ACHS and ACHSI Members and IA Affiliates. Please ensure your organisation is a current member of ACHS at the time of registration. If you are unsure of your organisation's membership status, please contact your Clinical Governance Unit.

  • Payments and Invoicing

    Please note that payments for this event are by credit or debit card. Instalment payments are available. Registrants will receive an automated tax invoice/receipt once they have finalised their payment. This can be used for reimbursement purposes. Please contact us at [email protected] if you require an invoice for your organisation to pay registration fees.

  • Cancellation Policy

    The ACHS reserves the right to cancel any program. Full registration will be refunded if a program is cancelled or oversubscribed. Cancellations received in writing more than 7 days prior to the event will be accepted and all fees refunded less 10% (ex GST) of the total cost of the training. Cancellations advised in writing within 7 days of the event will not be refunded, however, transfer of your registration to another person in your organisation or an alternative IA event for the same value is supported.

  • Support

    If you have any enquiries, please contact us at [email protected]

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