Healthcare systems globally are under mounting pressure to deliver better outcomes with finite resources. While process improvement is widely used to eliminate waste and improve care quality, many hospitals struggle to quantify the financial return of their efforts.

In this thought-provoking masterclass, Dr Jane Evans delves into her findings from her systematic review on how hospitals measure and realise financial benefits from process improvement. Drawing on international case studies across Australia, the USA, and the UK, she introduces a conceptual framework that helps hospitals move from isolated improvements to system-wide financial gains.

This session will explore what works, what doesn’t, and why measuring cost savings at the enterprise level is essential to creating a more sustainable, value-based healthcare system. Whether you’re new to process improvement or leading system-level change, this masterclass will offer invaluable insights into embedding financial impact thinking into your improvement work.